To All Seddon Homes Customers

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To All Seddon Homes Customers

To keep all our customers updated of its coronavirus regulations, here at Seddon Homes we are still open strictly by appointment between the hours of 10am until 5pm Thursday through to Monday for customers where a move is essential over the next few months. As we are currently in another national lockdown we cannot arrange for non essential face to face appointments regretfully however we would be pleased to arrange a virtual appointment for you.

Along with our site teams, we are operating with new safety protocols, benefiting our customers and staff. Some of these include marker guides for social distancing and perspex screens. Show home viewings are unaccompanied and only one family can view each home at a time. Hand sanitisers are placed in numerous locations and customers are advised to utilise this facility. We ask that you wear a face mask for your appointment. We will ask you a series of symptom related questions both when making your appointment and again on the day and if there are signs of potential infection we may sadly need to cancel and rearrange for another time once the isolation period has passed.

We would ask that you respect social distancing measures

We will continue to encourage customers to maintain contact with our Sales Advisors digitally where possible, however we understand there are instances where customers are unable to do this and will want to visit us in person or physically view a show home, and the new measures in operation will enable them to do so in a safe way.

 

If you are an existing Seddon Homes customer, please continue to contact us with your issues and we will deploy any necessary trades safely and as soon as is practically possible. We ask for your continued patience as some contractors are still operating on a reduced capacity in some cases

 

We’d like to take this opportunity to thank you for your ongoing patience during these extremely challenging times and welcome any feedback you may have as to how we can improve the measures we have taken thus far.

 

With Kind regards

Mick Jefferson

Managing Director

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