Frequently asked questions

Frequently asked questions

Our team have been asked more questions than your average pub quiz audience, but some questions are more common than others.

To help you navigate the labyrinth that the house buying process can sometimes feel like, we’ve put together a list of our most frequently asked questions along with our answers. If you can’t see what you’re looking for here, please don’t be shy. Get in touch with our team directly or you can download our customer checklist.

Question

"Do I need to have sold my house to reserve a Seddon home?"

Answer

Generally yes but at times we may be able to help with our agency scheme.

Question

"Is my reservation fee refundable?"

Answer

Cancellation after point of reservation but prior to dispatch of contracts – 100% of reservation fee. Cancellation once contracts dispatched but if no enquiries raised and up to the end of the first week after the reservation – 50% of reservation fee. Cancellation thereafter – 25% of reservation fee.

Question

"What contract deposit is payable?"

Answer

Your Solicitor will require a contract deposit from you prior to exchange. Contract deposit of 5% – 10% less reservation fee already paid. Please ask our sales team for advice if you are unsure.

Question

"What stamp duty will we pay and when is this payable?"

Answer

The amount you will have to pay is based upon the contract price of the Property. Current scale of charges (excluding first time buyers) is:

Up to £125,000Zero
The next £125,000 (the portion from £125,001 to £250,000)2%
The next £675,000 (the portion from £250,001 to £925,000)5%
The next £575,000 (the portion from £925,001 to £1.5 million)10%
The remaining amount (the portion above £1.5 million)12%
You are responsible for ensuring your Solicitor has cleared funds prior to completion.For first time buyers, stamp duty will be abolished for purchases up to £300,000.

Question

"What do we pay on reservation?"

Answer

A reservation fee of £500 – £1,000 (dependent on development) is payable to secure the property and fix the price for 28 days from the point of reservation.

Question

"What if we don’t have a solicitor?"

Answer

No problem. Our sales team will happily recommend one based on other customers findings of service and value for money.

Question

"Can we choose our own colour options on kitchens and bathrooms etc?"

Answer

Yes – although this may not always be possible due to build progress.

Question

"How long will my home take to build?"

Answer

This depends on the size of home and prevailing weather conditions together with material availability. We will give you an estimated date at the point of reservation and regular updates throughout the process.

Question

"What is your after sales service like?"

Answer

We follow NHBC/LABC guidelines thoroughly. This is endorsed by our buyers, many of whom tell us they would recommend us to a friend or family.

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