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Customer Care Coordinator

Posted on February 7th, 2025

Closing Date: February 14, 2025

Location: This is a Warrington office based administrative role, working as part of an inhouse team. However we may allow you to work from home maximum 2 days a week, once probation is passed.

Benefits: Salary dependant on experience, with house building experience a preference. Pension contributions are a minimum of 5.0% (employee) and 6.0% (employer). Seddon Homes will match contributions to a maximum of 7.5%. 4 times salary for death in service. 26 days holiday plus 8 bank holidays.

Hours: 08.00 – 16.30 Mon – Fri

The purpose of the role

An excellent opportunity has arisen for an experienced Customer Care Coordinator to join our growing housing business in Birchwood, Warrington. You are required to be the main point of contact for customers calling, e-mailing and logging issues on the Company’s systems. Liaising with main contractors to ensure defects are resolved professionally and effectively in the time frame allocated while co-ordinating the Customer Care Maintenance Operative diaries.

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